Returns and Exchanges
How It Works
I endeavour to provide a solid product and customer service. However, if for whatever reason you are not satisfied with your gear, or you simply grab the wrong size you’ll need a exchange/refund, please email me at contact@goonigans.co.uk or fire me a message via instagram. I will reply with a return address for your return/exchange.
Returns and exchanges will only be granted on items that have been purchased in the last 14 days. We will require the item/s to be returned along with any original packaging. Upon receipt of the item/s either a refund/exchange will be actioned.
Return postage will have to be covered by the customer and we recommend a tracked delivery method. We cannot be held responsible for any return items lost in transit.
We reserve the right to refuse any returns of items we feel have been damaged/shrunk due to improper washing/drying. Our items will not shrink if the washing instructions are followed.
Any other issues send me an email. Contact@goonigans.co.uk